CUSTOMER CAREO861 99O OOO

Insights and Operations Analyst

Company:

The Unlimited

Position:

Insights and Operations Analyst

Department:

Legal, Risk and Compliance

Location:

Hillcrest


General

Accountable to:

Information and System Security Manager

Direct reports:

Yes

Purpose of the Role:

Support the LRC Department and business in analyzing the Quality Assurance Risk by providing operational support and data analysis to the Quality department.
Provide system and analytical support to the Forensics and InfoSec teams on related business risk and to the Compliance team with regard identified trends and investigations.

Key Responsibilities:

  • Manage Quality Assurance Partner relationship in relation to operations.
  • Identify and implement enhancements to extract maximum value from Quality Department, stakeholders and External partners
  • Prepare insights for Risk Department
  • Project manage any data/reporting automation for the Quality, Forensics and InfoSec Departments
  • Assist with identifying Business risk through business relationships
  • Identify Risk reporting enhancements
  • Assist with analysis and trending of risk in support of the Forensics team

Knowledge, Experience & Skills:

  • Relevant tertiary qualification.
  • Advanced Excel
  • 2 - 3 years business experience including insights and/or analytics.
  • Managing operational tasks
  • Designing and building business level management information reporting.
  • SQL advantageous but not necessity

Skills Competencies

  • Advanced Excel
  • Analytics
  • Relationship Management
  • Time Management/Prioritising
  • The ability to absorb, collate and analyse a range of data from a variety of different sources
  • Formulating solutions.
  • Able to identify risk and/or opportunity.
  • Communication (written and verbal)
  • Scenario Planning
  • Commercial/Business acumen.
  • Stakeholder management.

Personal Competencies

  • Honesty
  • Integrity
  • Energetic
  • Self-motivated and independent thinker
  • Good communicative skills
  • Team-player
  • Good interpersonal skills

To apply, kindly send your c.v to Kim.Kirton@theunlimited.co.za

NAVIGATION

AUTHORISED FSP

The Unlimited is an Authorised Financial Services Provider (FSP No. 21473). Address : 1 Lucas Drive, Hillcrest, Durban, South Africa.

The Unlimited abides strictly by the Financial Advisory and Intermediary Services (FAIS) Act of 2002

WE BELONG

The Direct Marketing & The Direct Selling Associations of South Africa

CUSTOMER CARE
O861 99O OOO