CUSTOMER CAREO861 99O OOO

Business Analyst

Company:

The Unlimited

Position:

Business Analyst

Department:

UConnect

Location:

Hillcrest


General

Accountable to:

Strategic Solutions Architect

Direct reports:

None at this time

Purpose of the Role:

To analyse and manage the requirements of project stakeholders, turning business needs into simple technical solutions.

Key Responsibilities:

  • Conceptualizing products in various categories and channels understanding and researching the competitor environment prior to product development.
  • Continuously reviewing, reallocating, re-prioritizing the portfolio to ensure alignment to strategy and goals.
  • Ability to understand and merge Business and Technical Requirements.
  • Overseeing quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
  • Improvement Identification and recommendation of potential business solutions with a focus on creating SIMPLE, logical, innovative, duplicable and sustainable solutions to complex problems.
  • Liaising extensively with external Partners and internal Customers.
  • Innovation and creativity are vital to stay ahead of the game.
  • Ensure successful implementation of solutions.
  • Translate strategy into action– design & diagnostics- ensure execution against this.
  • Ensuring that your team can utilise your expertise and transfer knowledge
  • Manages risk to ensure compliance with legislative and regulatory requirements.
  • Collaborating closely with solution teams and a variety of end users to ensure requirements compatibility and end user satisfaction (merging stakeholder needs with strategic needs).
  • Overseeing the relevant training of users prior to implementation of new systems or solutions to ensure sustainable IP handover and business ownership of developed solutions.
  • Ensure solutions are sustainable and scalable while efficiently using available resources.

Knowledge, Experience & Skills:

  • 3-year tertiary qualification (BCOM Informatics/BA Diploma preferable)
  • 5 years’ working experience as a Business Analyst
  • Experience in Cellular or MVNO preferable
  • Understanding and experience in mobile application development will be an advantage (Digital Solutions)
  • Knowledge of the BABOK (Business Analyst Body of Knowledge)
  • Project Management qualification (advantageous)
  • Analytical and solution-oriented thinking
  • Planning & organisation skills
  • Ability to deal with Change
  • Excellent communication skills
  • Modelling, cost benefit analysis and process mapping
  • Facilitate workshops for requirements gathering
  • Elicitation and negotiation skills
  • Solution testing and verification
  • Impact analysis and risk assessment
  • Experience in prioritizing requirements.
  • Creating conceptual prototypes and mock-ups preferable
  • Mastering strategic business process modelling, traceability and quality management techniques
  • Ability to start something from an idea to realization.
  • Ability to juggle multiple projects at once.
  • Ability to build strong relationships.

Personal Characteristics:

  • Strong Leadership Skills
  • Proactive forward thinker
  • Open to and have resilience in high change environments.
  • Ability to handle conflict in an appropriate manner
  • Simple and Agile
  • Solution Driven
  • Strong Collaborator
  • Great Attention to Detail

 To apply kindly email your C.V to Kim.Kirton@theunlimited.co.za

NAVIGATION

AUTHORISED FSP

The Unlimited is an Authorised Financial Services Provider (FSP No. 21473). Address : 1 Lucas Drive, Hillcrest, Durban, South Africa.

The Unlimited abides strictly by the Financial Advisory and Intermediary Services (FAIS) Act of 2002

WE BELONG

The Direct Marketing & The Direct Selling Associations of South Africa

CUSTOMER CARE
O861 99O OOO