CUSTOMER CAREO861 99O OOO

FAQ | General

How do I apply for a position at The Unlimited?

Please click here to view what opportunities we have. If you are interested in the opportunity offered by our call centres, please send your CV to opportunities@theunlimited.co.za and we will get our nearest office to give you a call.

How do I sign up for a policy with The Unlimited?

You can either fill in your details here and one of our agents will contact you within 24 hours or you can give us a call on 086 199 0000.

Where can I find your offices?

We have offices all over the country but these are only Sales offices. For any Customer, our Customer Care team is just a call away! You can give us a call on 0861 990 000 or send us an email on customercare@theunlimited.co.za and one of our team members will give you a call

What does it mean if I have medical emergency assistance?

Medical Emergency Assistance means that a FREE ambulance is provided for you and your covered family members in the event of an emergency. But that's not all, you get access to a 24-hour medical advice and information line.

What does it mean if I have an Accident Cash benefit on my policy?

An accident cash benefit means that in the event that you suffer from an accidental visible and violent injury, we will pay you for every day you are in hospital - until limit is reached. The amount that you get paid varies according to the cover that you have taken with us.

What is a Helicopter Flight Bonus?

A lump-sum amount of cash is paid out to you in the event that you are evacuated by helicopter. The amount varies according to the policy you have taken with us.

What is 2-FOR-1 airtime purchases?

Every time you purchase airtime on the web or by purchasing Cell C airtime, you will get the equivalent back in bonus airtime plus your monthly premium back in airtime.

What is Roadside Medical Assistance?

FREE 24-Hour Emergency Roadside Assistance - even if it's for a flat battery, keys locked in car or you run out of petrol.

WHAT ARE 2-FOR-1 CD/DVD/GAMING VOUCHERS?

For every 2 CD/DVD/Gaming Voucher you purchase, you will be discounted up to R200 on the cheapest of the two items. You can visit www.theunlimitedplay.co.za

HOW TO USE 2-FOR-1 DINING BENEFIT?

Buy any 2 main meals and get up to R100 discount on the cheaper of the 2. Dial *120*2582# and follow the prompts. Claim forms are emailed to customer or can be retrieved from www.crave.co.za

WHAT IS A 2-FOR-1 MOVIE VOUCHER?

Buy one & get one free movie ticket at Ster Kinekor dial *120*241#.


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NAVIGATION

AUTHORISED FSP

The Unlimited is an Authorised Financial Services Provider (FSP No. 21473). Address : 1 Lucas Drive, Hillcrest, Durban, South Africa.

 

The Unlimited abides strictly by the Financial Advisory and Intermediary Services (FAIS) Act of 2002

WE BELONG

The Direct Marketing & The Direct Selling Associations of South Africa

CUSTOMER CARE
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